shipping-and-returns

Shipping & Returns

📦 Shipping Information

All orders are processed within 1–2 business days after payment is received. You will receive a confirmation email with tracking details once your order is shipped.

Standard delivery typically takes 3–10 business days depending on your location. Delivery delays may occur during holidays or unforeseen events, but we’ll always keep you updated.

❌ Lost or Missing Packages

If your package has not arrived within 21 days of your order date, it may be considered lost. Please email us at vouxofficials@gmail.com to request a full compensation or a replacement.

🔁 Returns & Refunds

We accept returns for unopened and unused items within 14 days of delivery. Items must be in original condition with all seals and packaging intact.

To initiate a return, please contact us at vouxofficials@gmail.com with your order number and reason for return. We’ll respond with return instructions and processing time.

📩 Contact

For any questions or concerns, feel free to reach out to us at vouxofficials@gmail.com.