Store Policies
Store Policies
📌 Privacy Policy
We respect your privacy. Your personal information is collected only to process your orders and deliver the best shopping experience. We do not sell, rent, or share your information with third parties, except as required to fulfill your order or comply with legal obligations.
All payment details are securely processed through trusted gateways like Shopify Payments and PayPal. We do not store your credit card data.
If you subscribe to our email list, you can unsubscribe at any time by clicking the link in our emails or contacting us at vouxofficials@gmail.com.
💸 Refund Policy
We accept returns within 14 days of delivery for unused, unopened items in original sealed packaging. If 14 days have gone by, unfortunately we can’t offer you a refund or exchange.
To initiate a return, email us at vouxofficials@gmail.com with your order number and reason for return. Once approved, we will provide return instructions. Return shipping costs are the buyer's responsibility unless the product was incorrect or damaged.
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed back to your original method of payment.
📄 Terms of Service
By accessing or using this site, you agree to be bound by the following terms and conditions:
- You must be at least 18 years old or have permission from a guardian to use this site.
- All content, products, and pricing are subject to change without notice.
- We reserve the right to refuse service to anyone for any reason at any time.
- Misuse of our website or violation of these terms may result in termination of your access.
For any questions about our policies, please contact us at vouxofficials@gmail.com.